Source note · Webex Contact Center callbacks
An agent-scheduled callback cannot be more than 31 days after the time it is created.
Checked 2026-09-25
The scheduled time can't exceed 31 days from the schedule creation time
- Vendor
- Cisco
- Product
- Webex Contact Center Agent Desktop
- Subsystem
- Scheduled callbacks
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Manage your calls in Agent Desktop — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Schedule a callback procedure - time constraints
Cite this note
APA
WarmTransfer. (2026, September 25). Webex Contact Center callbacks: source note wxcc-callback-agent-schedule-max-horizon. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-callback-agent-schedule-max-horizon
BibTeX
@misc{warmtransfer-claim-wxcc-callback-agent-schedule-max-horizon,
title = {Webex Contact Center callbacks: source note wxcc-callback-agent-schedule-max-horizon},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-callback-agent-schedule-max-horizon},
note = {Source note wxcc-callback-agent-schedule-max-horizon, checked 2026-09-25}
}