Source note · Webex Calling with Webex Contact Center
A Webex Contact Center tenant must be connected to the PSTN and must have at least one PSTN connection to receive and place calls, so the telephony setting alone does not make a tenant able to take calls.
Checked 2026-09-16
Your Webex Contact Center must have at least one PSTN connection to receive and place calls.
- Vendor
- Cisco
- Product
- Webex Contact Center with Webex Calling
- Subsystem
- PSTN connectivity
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-16
- Checked
- 2026-09-16
Sources
- Set up voice channels for Webex Contact Center — Cisco Systems, Inc. · tier 2 current vendor documentation · Connect to Webex Calling Services - PSTN Services
Cite this note
APA
WarmTransfer. (2026, September 16). Webex Calling with Webex Contact Center: source note wxcc-call-pstn-connection-mandatory. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-call-pstn-connection-mandatory
BibTeX
@misc{warmtransfer-claim-wxcc-call-pstn-connection-mandatory,
title = {Webex Calling with Webex Contact Center: source note wxcc-call-pstn-connection-mandatory},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-call-pstn-connection-mandatory},
note = {Source note wxcc-call-pstn-connection-mandatory, checked 2026-09-16}
}