Source note · Webex Calling with Webex Contact Center
The Extension option is a short-form internal number that the sign-in attempts to match to a registered Webex Calling endpoint, and matching it unlocks phone control features such as choosing a preferred device.
Checked 2026-09-16
An Extension is a short-form internal number.
- Vendor
- Cisco
- Product
- Webex Contact Center with Webex Calling
- Subsystem
- agent endpoints
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-16
- Checked
- 2026-09-16
Sources
- Set up voice channels for Webex Contact Center — Cisco Systems, Inc. · tier 2 current vendor documentation · Agent Destination Selection in Webex Contact Center
Cite this note
APA
WarmTransfer. (2026, September 16). Webex Calling with Webex Contact Center: source note wxcc-call-extension-matches-endpoint. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-call-extension-matches-endpoint
BibTeX
@misc{warmtransfer-claim-wxcc-call-extension-matches-endpoint,
title = {Webex Calling with Webex Contact Center: source note wxcc-call-extension-matches-endpoint},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-call-extension-matches-endpoint},
note = {Source note wxcc-call-extension-matches-endpoint, checked 2026-09-16}
}