Source note · Setting up bring-your-own PSTN for Webex Contact Center
A route group is a group of up to 10 trunks that lets Webex Calling distribute calls across trunks or provide redundancy, with priority weights set per trunk.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Route groups
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure trunks, route groups, and dial plans for Webex Calling — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Route groups section
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up bring-your-own PSTN for Webex Contact Center: source note wxcc-byo-pstn-setup-route-group. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-byo-pstn-setup-route-group
BibTeX
@misc{warmtransfer-claim-wxcc-byo-pstn-setup-route-group,
title = {Setting up bring-your-own PSTN for Webex Contact Center: source note wxcc-byo-pstn-setup-route-group},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-byo-pstn-setup-route-group},
note = {Source note wxcc-byo-pstn-setup-route-group, checked 2026-09-30}
}