In Flow Designer a Text-to-Speech toggle on the Menu, Play Message and Collect Digits activities turns on synthesized speech, after which the flow developer selects a TTS connector.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Play Message section, Prompt settings
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up prompts and music on hold in Webex Contact Center: source note wxcc-audio-prompts-setup-tts-toggle-activities. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-audio-prompts-setup-tts-toggle-activities
BibTeX
@misc{warmtransfer-claim-wxcc-audio-prompts-setup-tts-toggle-activities,
title = {Setting up prompts and music on hold in Webex Contact Center: source note wxcc-audio-prompts-setup-tts-toggle-activities},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-audio-prompts-setup-tts-toggle-activities},
note = {Source note wxcc-audio-prompts-setup-tts-toggle-activities, checked 2026-09-30}
}