The Experience Review's rich content guidance asks for Rich Links rather than bare URLs, and for List Pickers, Quick Replies and Form Messages that have proper thumbnails and introductory text.

Checked 2026-10-02

Vendor
Apple
Product
Apple Messages for Business
Subsystem
Experience Review
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Setting up Apple Messages for Business as a Webex Contact Center channel: source note wxcc-apple-messages-setup-xp-review-rich-links. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-apple-messages-setup-xp-review-rich-links

BibTeX

@misc{warmtransfer-claim-wxcc-apple-messages-setup-xp-review-rich-links,
  title  = {Setting up Apple Messages for Business as a Webex Contact Center channel: source note wxcc-apple-messages-setup-xp-review-rich-links},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-apple-messages-setup-xp-review-rich-links},
  note   = {Source note wxcc-apple-messages-setup-xp-review-rich-links, checked 2026-10-02}
}

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