Cisco's flow template README says one flow instance must be imported and configured for each channel asset.

Checked 2026-10-02

One flow instance must be imported and configured per channel asset.
Vendor
Cisco
Product
Webex Connect
Subsystem
flow templates
Deployment
multi-tenant
Region
not restricted
Release range
flow templates v3.5
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Setting up Apple Messages for Business as a Webex Contact Center channel: source note wxcc-apple-messages-setup-one-flow-per-asset. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-apple-messages-setup-one-flow-per-asset

BibTeX

@misc{warmtransfer-claim-wxcc-apple-messages-setup-one-flow-per-asset,
  title  = {Setting up Apple Messages for Business as a Webex Contact Center channel: source note wxcc-apple-messages-setup-one-flow-per-asset},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-apple-messages-setup-one-flow-per-asset},
  note   = {Source note wxcc-apple-messages-setup-one-flow-per-asset, checked 2026-10-02}
}

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