Cisco's v3.5 Webex Connect flow templates on GitHub include an Apple Messages for Business folder under Media Specific Workflows. Its README describes an 'Apple Messages For Business Inbound Flow' that is triggered for every inbound customer message on the integrated Apple business account.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- flow templates
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- flow templates v3.5
- Checked
- 2026-10-02
Sources
- webexcc-digital-channels v3.5 Template / Media Specific Workflows (folder and README.md) — Cisco DevNet · tier 3 vendor-maintained repositories · folder 'Apple Messages for Business'; README.md AMB section
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up Apple Messages for Business as a Webex Contact Center channel: source note wxcc-apple-messages-setup-gh-amb-inbound-flow. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-apple-messages-setup-gh-amb-inbound-flow
BibTeX
@misc{warmtransfer-claim-wxcc-apple-messages-setup-gh-amb-inbound-flow,
title = {Setting up Apple Messages for Business as a Webex Contact Center channel: source note wxcc-apple-messages-setup-gh-amb-inbound-flow},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-apple-messages-setup-gh-amb-inbound-flow},
note = {Source note wxcc-apple-messages-setup-gh-amb-inbound-flow, checked 2026-10-02}
}