In the media-specific templates, flow variables must be updated in the settings section with the correct asset details before the flow is made live. For AMB the README names no specific variables.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- flow templates
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- flow templates v3.5
- Checked
- 2026-10-02
Sources
- webexcc-digital-channels v3.5 Template / Media Specific Workflows (folder and README.md) — Cisco DevNet · tier 3 vendor-maintained repositories · README.md, general configuration notes
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up Apple Messages for Business as a Webex Contact Center channel: source note wxcc-apple-messages-setup-flow-vars-before-live. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-apple-messages-setup-flow-vars-before-live
BibTeX
@misc{warmtransfer-claim-wxcc-apple-messages-setup-flow-vars-before-live,
title = {Setting up Apple Messages for Business as a Webex Contact Center channel: source note wxcc-apple-messages-setup-flow-vars-before-live},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-apple-messages-setup-flow-vars-before-live},
note = {Source note wxcc-apple-messages-setup-flow-vars-before-live, checked 2026-10-02}
}