The entry point's Asset Name field applies only to Chat, Email and Social channel types. It selects the asset configured for the channel in Webex Connect.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- entry points
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Set up a channel — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Create a channel procedure: Asset Name field
Cite this note
APA
WarmTransfer. (2026, October 2). Setting up Apple Messages for Business as a Webex Contact Center channel: source note wxcc-apple-messages-setup-ep-asset-name. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-apple-messages-setup-ep-asset-name
BibTeX
@misc{warmtransfer-claim-wxcc-apple-messages-setup-ep-asset-name,
title = {Setting up Apple Messages for Business as a Webex Contact Center channel: source note wxcc-apple-messages-setup-ep-asset-name},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-apple-messages-setup-ep-asset-name},
note = {Source note wxcc-apple-messages-setup-ep-asset-name, checked 2026-10-02}
}