In the AMB node the Destination Type is 'User ID' (the AMB user ID) for ordinary messages and 'msisdn' (an E.164 mobile number) for Invitation Messages.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Connect
Subsystem
flow builder
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Setting up Apple Messages for Business as a Webex Contact Center channel: source note wxcc-apple-messages-setup-amb-node-destination. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-apple-messages-setup-amb-node-destination

BibTeX

@misc{warmtransfer-claim-wxcc-apple-messages-setup-amb-node-destination,
  title  = {Setting up Apple Messages for Business as a Webex Contact Center channel: source note wxcc-apple-messages-setup-amb-node-destination},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-apple-messages-setup-amb-node-destination},
  note   = {Source note wxcc-apple-messages-setup-amb-node-destination, checked 2026-10-02}
}

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