A new access token is obtained with POST https://webexapis.com/v1/access_token using grant_type=refresh_token plus client_id, client_secret and refresh_token.

Checked 2026-09-30

Vendor
Cisco
Product
Webex platform
Subsystem
authentication
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Getting started with the Webex Contact Center APIs: source note wxcc-api-integration-setup-refresh-token-grant. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-api-integration-setup-refresh-token-grant

BibTeX

@misc{warmtransfer-claim-wxcc-api-integration-setup-refresh-token-grant,
  title  = {Getting started with the Webex Contact Center APIs: source note wxcc-api-integration-setup-refresh-token-grant},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-api-integration-setup-refresh-token-grant},
  note   = {Source note wxcc-api-integration-setup-refresh-token-grant, checked 2026-09-30}
}

Read in context