Cisco recommends waiting the full Retry-After time as soon as the first 429 arrives.

Checked 2026-09-30

it's best to wait for the time described by Retry-After upon detecting the very first 429
Vendor
Cisco
Product
Webex platform APIs
Subsystem
rate-limiting
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Getting started with the Webex Contact Center APIs: source note wxcc-api-integration-setup-rate-wait-first-429. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-api-integration-setup-rate-wait-first-429

BibTeX

@misc{warmtransfer-claim-wxcc-api-integration-setup-rate-wait-first-429,
  title  = {Getting started with the Webex Contact Center APIs: source note wxcc-api-integration-setup-rate-wait-first-429},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-api-integration-setup-rate-wait-first-429},
  note   = {Source note wxcc-api-integration-setup-rate-wait-first-429, checked 2026-09-30}
}

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