Practitioners report that Contact Center rate limits are enforced per client ID, and that Cisco can raise them for high-volume cases on request.

field report · Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
rate-limiting
Deployment
multi-tenant
Region
not restricted
Release range
2024
Status
field report
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Getting started with the Webex Contact Center APIs: source note wxcc-api-integration-setup-rate-per-client-id. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-api-integration-setup-rate-per-client-id

BibTeX

@misc{warmtransfer-claim-wxcc-api-integration-setup-rate-per-client-id,
  title  = {Getting started with the Webex Contact Center APIs: source note wxcc-api-integration-setup-rate-per-client-id},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-api-integration-setup-rate-per-client-id},
  note   = {Source note wxcc-api-integration-setup-rate-per-client-id, checked 2026-09-30}
}

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