The FAQ of the AI-generated summaries article states that APIs for retrieving summaries are currently not available and are under consideration for a future release.

disputed · Checked 2026-10-02

APIs for retrieving summaries are currently not available.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
ai-summaries
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Status
disputed
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Webex AI Assistant summaries and transcripts that do not appear: source note wxcc-ai-assistant-troubleshooting-summary-api-gone. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ai-assistant-troubleshooting-summary-api-gone

BibTeX

@misc{warmtransfer-claim-wxcc-ai-assistant-troubleshooting-summary-api-gone,
  title  = {Troubleshooting Webex AI Assistant summaries and transcripts that do not appear: source note wxcc-ai-assistant-troubleshooting-summary-api-gone},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-ai-assistant-troubleshooting-summary-api-gone},
  note   = {Source note wxcc-ai-assistant-troubleshooting-summary-api-gone, checked 2026-10-02}
}

Read in context