A call drop summary applies only when the original call ended with a non-Normal termination type such as Sudden Disconnect, Abandoned, Transfer Error, System Error or Queue Timeout.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- ai-summaries
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Enhance your efficiency using AI-generated summaries — Cisco · tier 2 current vendor documentation · Dropped call summary section (termination types)
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex AI Assistant summaries and transcripts that do not appear: source note wxcc-ai-assistant-troubleshooting-drop-summary-end-types. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ai-assistant-troubleshooting-drop-summary-end-types
BibTeX
@misc{warmtransfer-claim-wxcc-ai-assistant-troubleshooting-drop-summary-end-types,
title = {Troubleshooting Webex AI Assistant summaries and transcripts that do not appear: source note wxcc-ai-assistant-troubleshooting-drop-summary-end-types},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-ai-assistant-troubleshooting-drop-summary-end-types},
note = {Source note wxcc-ai-assistant-troubleshooting-drop-summary-end-types, checked 2026-10-02}
}