The enablement procedure turns Auto CSAT on from the Queue level settings section and the admin release notes record a 2026-03-26 change moving Auto CSAT from agent-level to queue-level configuration.
disputed · Checked 2026-10-02
Turn on Auto CSAT from Queue level settings
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- control-hub
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- 2026-03-26 onward
- Status
- disputed
- Checked
- 2026-10-02
Sources
- Enable AI Assistant features in Control Hub for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Auto CSAT procedure (Turn on Auto CSAT from Queue level settings)
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex AI Assistant summaries and transcripts that do not appear: source note wxcc-ai-assistant-troubleshooting-auto-csat-queue-level. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ai-assistant-troubleshooting-auto-csat-queue-level
BibTeX
@misc{warmtransfer-claim-wxcc-ai-assistant-troubleshooting-auto-csat-queue-level,
title = {Troubleshooting Webex AI Assistant summaries and transcripts that do not appear: source note wxcc-ai-assistant-troubleshooting-auto-csat-queue-level},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-ai-assistant-troubleshooting-auto-csat-queue-level},
note = {Source note wxcc-ai-assistant-troubleshooting-auto-csat-queue-level, checked 2026-10-02}
}