Webex Contact Center AI Assistant features require the customer to purchase the AI Assistant add-on SKU A-FLEX-AI-ASST.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- AI Assistant licensing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Enable AI Assistant features in Control Hub for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Prerequisites
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Webex AI Assistant for Webex Contact Center agents: source note wxcc-ai-assistant-setup-sku-a-flex-ai-asst. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ai-assistant-setup-sku-a-flex-ai-asst
BibTeX
@misc{warmtransfer-claim-wxcc-ai-assistant-setup-sku-a-flex-ai-asst,
title = {Setting up Webex AI Assistant for Webex Contact Center agents: source note wxcc-ai-assistant-setup-sku-a-flex-ai-asst},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-ai-assistant-setup-sku-a-flex-ai-asst},
note = {Source note wxcc-ai-assistant-setup-sku-a-flex-ai-asst, checked 2026-10-01}
}