The voice transcript language is set per flow by assigning a language code such as es-ES to the Global_Language variable with a Set Variable activity placed before the Queue Contact activity, then publishing the flow.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Configuring language selection in Flow Designer for AI Assistant — Cisco · tier 2 current vendor documentation · Configure language selection (procedure)
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up Webex AI Assistant for Webex Contact Center agents: source note wxcc-ai-assistant-setup-lang-global-language-var. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ai-assistant-setup-lang-global-language-var
BibTeX
@misc{warmtransfer-claim-wxcc-ai-assistant-setup-lang-global-language-var,
title = {Setting up Webex AI Assistant for Webex Contact Center agents: source note wxcc-ai-assistant-setup-lang-global-language-var},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-ai-assistant-setup-lang-global-language-var},
note = {Source note wxcc-ai-assistant-setup-lang-global-language-var, checked 2026-10-01}
}