Cisco instructs administrators not to upload Payment Card Industry data, personally identifiable information or protected health information to the AI Agent Studio knowledge base, and makes the customer responsible for upload compliance.

fact · verified 2026-09-04

Do not upload any of the following to the knowledge base: Payment Card Industry (PCI) data, Personally Identifiable Information (PII), Protected Health Information (PHI)
Vendor
Cisco
Product
Webex AI Agent Studio
Subsystem
Webex AI Agent Studio
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-04
Status
fact
Confidence
0.90
Verified
2026-09-04

Sources

Cite this claim

APA

WarmTransfer. (2026, September 4). Webex AI Agent Studio scripted and autonomous agents: claim wxcc-aas-do-not-upload-regulated-data. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-aas-do-not-upload-regulated-data

BibTeX

@misc{warmtransfer-claim-wxcc-aas-do-not-upload-regulated-data,
  title  = {Webex AI Agent Studio scripted and autonomous agents: claim wxcc-aas-do-not-upload-regulated-data},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-aas-do-not-upload-regulated-data},
  note   = {Claim wxcc-aas-do-not-upload-regulated-data, verified 2026-09-04}
}

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