For cloud Webex Contact Center, access to AI Agent Studio requires purchasing the AI Agent add-on for the Flex 3.0 Contact Center licence.

fact · verified 2026-09-04

To sign up for subscription, customers need to purchase the AI Agent add-on for the Flex-3.0 Contact Center license.
Vendor
Cisco
Product
Webex AI Agent Studio
Subsystem
Webex AI Agent Studio
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-04
Status
fact
Confidence
0.90
Verified
2026-09-04

Sources

Cite this claim

APA

WarmTransfer. (2026, September 4). Webex AI Agent Studio scripted and autonomous agents: claim wxcc-aas-cloud-requires-ai-agent-addon-on-flex-3. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-aas-cloud-requires-ai-agent-addon-on-flex-3

BibTeX

@misc{warmtransfer-claim-wxcc-aas-cloud-requires-ai-agent-addon-on-flex-3,
  title  = {Webex AI Agent Studio scripted and autonomous agents: claim wxcc-aas-cloud-requires-ai-agent-addon-on-flex-3},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-aas-cloud-requires-ai-agent-addon-on-flex-3},
  note   = {Claim wxcc-aas-cloud-requires-ai-agent-addon-on-flex-3, verified 2026-09-04}
}

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