For Contact Center Enterprise and Packaged CCE, Webex AI Agent voice support requires Cisco Unified CVP, Cisco VVB and Cloud Connect to be on release 15.0(1) ES202511 or later.

Checked 2026-09-04

Ensure that the following components are on release 15.0(1) ES202511 or later: Cisco Unified CVP, Cisco VVB, and Cloud Connect.
Vendor
Cisco
Product
Cisco Contact Center Enterprise
Subsystem
Webex AI Agent Studio
Deployment
contact-center-enterprise
Region
not restricted
Release range
15.0(1) ES202511 or later
Checked
2026-09-04

Sources

Cite this note

APA

WarmTransfer. (2026, September 4). Webex AI Agent Studio scripted and autonomous agents: source note wxcc-aas-cce-voice-requires-15-0-1-es202511. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-aas-cce-voice-requires-15-0-1-es202511

BibTeX

@misc{warmtransfer-claim-wxcc-aas-cce-voice-requires-15-0-1-es202511,
  title  = {Webex AI Agent Studio scripted and autonomous agents: source note wxcc-aas-cce-voice-requires-15-0-1-es202511},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-aas-cce-voice-requires-15-0-1-es202511},
  note   = {Source note wxcc-aas-cce-voice-requires-15-0-1-es202511, checked 2026-09-04}
}

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