Claim record · Webex AI Agent Studio scripted and autonomous agents
For Contact Center Enterprise and Packaged CCE, the Webex AI Agent add-on is ordered in Cisco Commerce Workspace against the Collaboration Flex 3.0 Contact Center offering and requires a hybrid organisation setup that integrates the cloud and on-premises environments.
fact · verified 2026-09-04
Enable the hybrid organization setup, which integrates both cloud and on-premises environments with necessary entitlements.
- Vendor
- Cisco
- Product
- Cisco Contact Center Enterprise
- Subsystem
- Webex AI Agent Studio
- Deployment
- contact-center-enterprise
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-04
Sources
- Webex AI Agent Studio Administration guide — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Prerequisites, Webex Contact Center Enterprise and Contact Center Enterprise
Cite this claim
APA
WarmTransfer. (2026, September 4). Webex AI Agent Studio scripted and autonomous agents: claim wxcc-aas-cce-addon-ordered-in-ccw-with-hybrid-org. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-aas-cce-addon-ordered-in-ccw-with-hybrid-org
BibTeX
@misc{warmtransfer-claim-wxcc-aas-cce-addon-ordered-in-ccw-with-hybrid-org,
title = {Webex AI Agent Studio scripted and autonomous agents: claim wxcc-aas-cce-addon-ordered-in-ccw-with-hybrid-org},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-aas-cce-addon-ordered-in-ccw-with-hybrid-org},
note = {Claim wxcc-aas-cce-addon-ordered-in-ccw-with-hybrid-org, verified 2026-09-04}
}