Cisco names 3 causes of media path optimization failure: unsuccessful access to the session traversal utilities server, a failed connectivity check, and the default path's round trip time being similar to or better than any optimized path.
Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Control Hub troubleshooting and media quality
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Troubleshoot Webex Calling calls in Control Hub — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Media Path Optimization Failure bullet list
Cite this note
APA
WarmTransfer. (2026, September 5). Webex Calling call quality troubleshooting in Control Hub: source note wxc-tr-three-ice-failure-causes. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxc-tr-three-ice-failure-causes
BibTeX
@misc{warmtransfer-claim-wxc-tr-three-ice-failure-causes,
title = {Webex Calling call quality troubleshooting in Control Hub: source note wxc-tr-three-ice-failure-causes},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxc-tr-three-ice-failure-causes},
note = {Source note wxc-tr-three-ice-failure-causes, checked 2026-09-05}
}