The only statement in the sources tying data retention to licence level says Pro Pack customers generally have more historical data available, and it appears in a discussion of Analytics dashboards rather than of the troubleshooting view.

fact · verified 2026-09-05

Vendor
Cisco
Product
Webex
Subsystem
Control Hub troubleshooting and media quality
Deployment
not restricted
Region
not restricted
Release range
current as of 2026-09-05
Status
fact
Confidence
0.60
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). Webex Calling call quality troubleshooting in Control Hub: claim wxc-tr-pro-pack-retention-is-analytics-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxc-tr-pro-pack-retention-is-analytics-only

BibTeX

@misc{warmtransfer-claim-wxc-tr-pro-pack-retention-is-analytics-only,
  title  = {Webex Calling call quality troubleshooting in Control Hub: claim wxc-tr-pro-pack-retention-is-analytics-only},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxc-tr-pro-pack-retention-is-analytics-only},
  note   = {Claim wxc-tr-pro-pack-retention-is-analytics-only, verified 2026-09-05}
}

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