Claim record · Webex Calling call quality troubleshooting in Control Hub
Cisco's November 2025 troubleshooting technical paper publishes the same hop quality thresholds of 2.5 percent packet loss, 200 milliseconds latency and 75 milliseconds jitter that the September 2026 help article gives.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Control Hub troubleshooting and media quality
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Technical Paper: Troubleshooting Webex Meetings and Calls — Cisco Systems, Inc. · tier 2 current vendor documentation · page 13, Webex Calling Hop Quality table
Cite this claim
APA
WarmTransfer. (2026, September 5). Webex Calling call quality troubleshooting in Control Hub: claim wxc-tr-pdf-corroborates-hop-thresholds. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxc-tr-pdf-corroborates-hop-thresholds
BibTeX
@misc{warmtransfer-claim-wxc-tr-pdf-corroborates-hop-thresholds,
title = {Webex Calling call quality troubleshooting in Control Hub: claim wxc-tr-pdf-corroborates-hop-thresholds},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxc-tr-pdf-corroborates-hop-thresholds},
note = {Claim wxc-tr-pdf-corroborates-hop-thresholds, verified 2026-09-05}
}