Cisco's November 2025 troubleshooting technical paper publishes the same hop quality thresholds of 2.5 percent packet loss, 200 milliseconds latency and 75 milliseconds jitter that the September 2026 help article gives.
Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Control Hub troubleshooting and media quality
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Technical Paper: Troubleshooting Webex Meetings and Calls — Cisco Systems, Inc. · tier 2 current vendor documentation · page 13, Webex Calling Hop Quality table
Cite this note
APA
WarmTransfer. (2026, September 5). Webex Calling call quality troubleshooting in Control Hub: source note wxc-tr-pdf-corroborates-hop-thresholds. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxc-tr-pdf-corroborates-hop-thresholds
BibTeX
@misc{warmtransfer-claim-wxc-tr-pdf-corroborates-hop-thresholds,
title = {Webex Calling call quality troubleshooting in Control Hub: source note wxc-tr-pdf-corroborates-hop-thresholds},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxc-tr-pdf-corroborates-hop-thresholds},
note = {Source note wxc-tr-pdf-corroborates-hop-thresholds, checked 2026-09-05}
}