Network infrastructure details are collected only when an administrator explicitly turns on the setting allowing Cisco to collect network details under organisation settings, and that setting is off by default.
Checked 2026-09-05
This setting is off by default.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Control Hub troubleshooting and media quality
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Troubleshoot Webex Calling calls in Control Hub — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Network infrastructure details, closing paragraph
Cite this note
APA
WarmTransfer. (2026, September 5). Webex Calling call quality troubleshooting in Control Hub: source note wxc-tr-network-details-require-opt-in. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxc-tr-network-details-require-opt-in
BibTeX
@misc{warmtransfer-claim-wxc-tr-network-details-require-opt-in,
title = {Webex Calling call quality troubleshooting in Control Hub: source note wxc-tr-network-details-require-opt-in},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxc-tr-network-details-require-opt-in},
note = {Source note wxc-tr-network-details-require-opt-in, checked 2026-09-05}
}