Claim record · Webex Calling call quality troubleshooting in Control Hub
2 Cisco documents give different illustrative alert thresholds for the same kind of rule: the notifications article uses more than 300 milliseconds latency or 8 percent packet loss and the technical paper uses more than 800 milliseconds latency or 8 percent packet loss.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex
- Subsystem
- Control Hub troubleshooting and media quality
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.60
- Verified
- 2026-09-05
Sources
- Notifications in Control Hub — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Threshold-based alerts opening paragraph; technical paper page 31 Alerts section
Cite this claim
APA
WarmTransfer. (2026, September 5). Webex Calling call quality troubleshooting in Control Hub: claim wxc-tr-alert-example-thresholds-differ. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxc-tr-alert-example-thresholds-differ
BibTeX
@misc{warmtransfer-claim-wxc-tr-alert-example-thresholds-differ,
title = {Webex Calling call quality troubleshooting in Control Hub: claim wxc-tr-alert-example-thresholds-differ},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxc-tr-alert-example-thresholds-differ},
note = {Claim wxc-tr-alert-example-thresholds-differ, verified 2026-09-05}
}