Source note · CUCM to Webex Calling migration
Phones returning Unknown from the eligibility check are resolved either by reading the product ID and version ID from the physical phone label, or by running a third-party IP Phone Readiness Tool against Unified CM.
Checked 2026-09-04
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Unified CM to Webex Calling migration
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-04
- Checked
- 2026-09-04
Sources
- Transitioning from Unified CM to Webex Calling — Deployment Guide — Cisco Systems, Inc. (CTG TME) · tier 2 current vendor documentation · Verify device eligibility
Cite this note
APA
WarmTransfer. (2026, September 4). CUCM to Webex Calling migration: source note wxc-mig-unknown-eligibility-resolution. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxc-mig-unknown-eligibility-resolution
BibTeX
@misc{warmtransfer-claim-wxc-mig-unknown-eligibility-resolution,
title = {CUCM to Webex Calling migration: source note wxc-mig-unknown-eligibility-resolution},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxc-mig-unknown-eligibility-resolution},
note = {Source note wxc-mig-unknown-eligibility-resolution, checked 2026-09-04}
}