Source note · The Analyzer record model
The second-agent and destination-queue transfer fields appear only in the Customer Activity Record and the Queue Record, never on a session record.
Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Analyzer records
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Cisco Webex Contact Center Analyzer User Guide — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Field lists of the 5 record types
Cite this note
APA
WarmTransfer. (2026, September 5). The Analyzer record model: source note wxanlz-transfer-fields-are-not-on-session-records. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxanlz-transfer-fields-are-not-on-session-records
BibTeX
@misc{warmtransfer-claim-wxanlz-transfer-fields-are-not-on-session-records,
title = {The Analyzer record model: source note wxanlz-transfer-fields-are-not-on-session-records},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxanlz-transfer-fields-are-not-on-session-records},
note = {Source note wxanlz-transfer-fields-are-not-on-session-records, checked 2026-09-05}
}