Source note · Cisco AI transparency technical notes
Topic Analytics chains 2 third-party models: GPT-4o mini hosted by the Azure OpenAI Service for call driver extraction, and Mistral-7B-Instruct-V0.2 hosted on Amazon Bedrock for labelling call topics.
Checked 2026-09-05
GPT-4o mini for call driver extraction, hosted by the Azure OpenAI Service. Mistral's Mistral-7B-Instruct-V0.2 open-source language model, hosted on Amazon Bedrock and accessed via API, for labeling call topics.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- AI transparency and model disclosure
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Cisco Contact Center Topic Analysis AI Transparency Technical Note — Cisco Systems, Inc. (Cisco Trust Portal) · tier 2 current vendor documentation · Model Architecture
Cite this note
APA
WarmTransfer. (2026, September 5). Cisco AI transparency technical notes: source note wxai-tn-topic-uses-gpt4o-mini-and-mistral. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxai-tn-topic-uses-gpt4o-mini-and-mistral
BibTeX
@misc{warmtransfer-claim-wxai-tn-topic-uses-gpt4o-mini-and-mistral,
title = {Cisco AI transparency technical notes: source note wxai-tn-topic-uses-gpt4o-mini-and-mistral},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxai-tn-topic-uses-gpt4o-mini-and-mistral},
note = {Source note wxai-tn-topic-uses-gpt4o-mini-and-mistral, checked 2026-09-05}
}