Source note · Cisco AI transparency technical notes
Cisco states that Topic Analytics has a toxic hallucination filter which prevents the model generating new toxic harmful or unsafe language, and that toxic language already present in the source transcript may still surface because the filter does not alter the input.
Checked 2026-09-05
if toxic, harmful, or unsafe language is present in the original transcript, it may still surface in the transcript and call driver results, as the filter does not alter the source input.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- AI transparency and model disclosure
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Cisco Contact Center Topic Analysis AI Transparency Technical Note — Cisco Systems, Inc. (Cisco Trust Portal) · tier 2 current vendor documentation · Safety and Ethical Considerations
Cite this note
APA
WarmTransfer. (2026, September 5). Cisco AI transparency technical notes: source note wxai-tn-topic-toxic-filter-does-not-cover-source. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxai-tn-topic-toxic-filter-does-not-cover-source
BibTeX
@misc{warmtransfer-claim-wxai-tn-topic-toxic-filter-does-not-cover-source,
title = {Cisco AI transparency technical notes: source note wxai-tn-topic-toxic-filter-does-not-cover-source},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxai-tn-topic-toxic-filter-does-not-cover-source},
note = {Source note wxai-tn-topic-toxic-filter-does-not-cover-source, checked 2026-09-05}
}