Source note · Cisco AI transparency technical notes
Cisco states that Topic Analytics input transcripts are stripped of personally identifiable information using Microsoft's Presidio before call driver extraction.
Checked 2026-09-05
Cisco has ensured that the input data will be stripped of Personally Identifiable Information (PII) with the use of Microsoft's Presidio before processing transcripts for call driver extraction.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- AI transparency and model disclosure
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Cisco Contact Center Topic Analysis AI Transparency Technical Note — Cisco Systems, Inc. (Cisco Trust Portal) · tier 2 current vendor documentation · Safety and Ethical Considerations
Cite this note
APA
WarmTransfer. (2026, September 5). Cisco AI transparency technical notes: source note wxai-tn-topic-strips-pii-with-presidio. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxai-tn-topic-strips-pii-with-presidio
BibTeX
@misc{warmtransfer-claim-wxai-tn-topic-strips-pii-with-presidio,
title = {Cisco AI transparency technical notes: source note wxai-tn-topic-strips-pii-with-presidio},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxai-tn-topic-strips-pii-with-presidio},
note = {Source note wxai-tn-topic-strips-pii-with-presidio, checked 2026-09-05}
}