Claim record · Cisco AI transparency technical notes
The Auto CSAT output scale is defined by the customer; the note gives a 1-to-five scale as an example rather than as the supported scale.
fact · verified 2026-09-05
Typical outputs are CSAT scores on a scale defined by the customer, for example, if a customer uses a 5-point scale, the output of the model will be a CSAT score on a scale of 1-5.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- AI transparency and model disclosure
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Contact Center: Auto CSAT - AI Transparency Technical Note — Cisco Systems, Inc. (Cisco Trust Portal) · tier 2 current vendor documentation · Model Inputs and Outputs
Cite this claim
APA
WarmTransfer. (2026, September 5). Cisco AI transparency technical notes: claim wxai-tn-csat-scale-is-customer-defined. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxai-tn-csat-scale-is-customer-defined
BibTeX
@misc{warmtransfer-claim-wxai-tn-csat-scale-is-customer-defined,
title = {Cisco AI transparency technical notes: claim wxai-tn-csat-scale-is-customer-defined},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxai-tn-csat-scale-is-customer-defined},
note = {Claim wxai-tn-csat-scale-is-customer-defined, verified 2026-09-05}
}