Claim record · Cisco AI transparency technical notes
The Auto CSAT model is evaluated every 30 days, is retrained on the last 180 days of data if accuracy falls below an acceptable threshold, and is separately retrained every 30 days to account for data drift and bias.
fact · verified 2026-09-05
The model is evaluated every 30 days for performance and accuracy. If accuracy drops below an acceptable threshold, the model is then retrained with the last 180 days of data.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- AI transparency and model disclosure
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Contact Center: Auto CSAT - AI Transparency Technical Note — Cisco Systems, Inc. (Cisco Trust Portal) · tier 2 current vendor documentation · Model Evaluation and Performance
Cite this claim
APA
WarmTransfer. (2026, September 5). Cisco AI transparency technical notes: claim wxai-tn-csat-evaluation-30-days-retrain-180-days. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxai-tn-csat-evaluation-30-days-retrain-180-days
BibTeX
@misc{warmtransfer-claim-wxai-tn-csat-evaluation-30-days-retrain-180-days,
title = {Cisco AI transparency technical notes: claim wxai-tn-csat-evaluation-30-days-retrain-180-days},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxai-tn-csat-evaluation-30-days-retrain-180-days},
note = {Claim wxai-tn-csat-evaluation-30-days-retrain-180-days, verified 2026-09-05}
}