The speech vendors behind Webex AI Agent vary by engine tier: Webex AI Pro 1.0 uses Azure for both speech to text and text to speech, while Webex AI Pro-US 1.0 and Webex AI Pro-EU 1.0 use Eleven Labs for text to speech and Deepgram for speech to text.

Checked 2026-09-05

Vendor
Cisco
Product
Webex AI Agent
Subsystem
AI transparency and model disclosure
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-05
Checked
2026-09-05

Sources

Cite this note

APA

WarmTransfer. (2026, September 5). Cisco AI transparency technical notes: source note wxai-tn-agent-speech-vendors-vary-by-engine. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxai-tn-agent-speech-vendors-vary-by-engine

BibTeX

@misc{warmtransfer-claim-wxai-tn-agent-speech-vendors-vary-by-engine,
  title  = {Cisco AI transparency technical notes: source note wxai-tn-agent-speech-vendors-vary-by-engine},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxai-tn-agent-speech-vendors-vary-by-engine},
  note   = {Source note wxai-tn-agent-speech-vendors-vary-by-engine, checked 2026-09-05}
}

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