No agent-facing article states any indicator that tells an agent a supervisor is silently monitoring their call.
Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Agent Desktop
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Get started with Agent Desktop — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Get started with Agent Desktop, Sign in to Agent Desktop and Manage your calls in Agent Desktop, counted against the rendered article
Cite this note
APA
WarmTransfer. (2026, September 5). What an agent can do on a call and what the desktop withdraws: source note wxagent-no-monitoring-indicator. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxagent-no-monitoring-indicator
BibTeX
@misc{warmtransfer-claim-wxagent-no-monitoring-indicator,
title = {What an agent can do on a call and what the desktop withdraws: source note wxagent-no-monitoring-indicator},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxagent-no-monitoring-indicator},
note = {Source note wxagent-no-monitoring-indicator, checked 2026-09-05}
}