Source note · Webex Workforce Optimization and quality management
The AI Quality Management sentiment score is a continuous value from -100 to 100 with negative given as -100 to -45 neutral as -45 to 45 and positive as 45 to 100.
Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- ai-models
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Cisco Webex AI Quality Management AI Transparency Technical Note — Cisco Systems, Inc. (Cisco Trust Portal) · tier 2 current vendor documentation · sentiment scoring description
Cite this note
APA
WarmTransfer. (2026, September 5). Webex Workforce Optimization and quality management: source note wfoqm-ai-qm-sentiment-scale. WarmTransfer. https://warmtransfer.net/knowledge/claims/wfoqm-ai-qm-sentiment-scale
BibTeX
@misc{warmtransfer-claim-wfoqm-ai-qm-sentiment-scale,
title = {Webex Workforce Optimization and quality management: source note wfoqm-ai-qm-sentiment-scale},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wfoqm-ai-qm-sentiment-scale},
note = {Source note wfoqm-ai-qm-sentiment-scale, checked 2026-09-05}
}