Source note · How Webex WFO records a Webex Contact Center interaction
Automatic pause and resume is unavailable in this integration because the media signal that would drive it does not pass through Webex WFO.
Checked 2026-09-15
- Vendor
- Cisco
- Product
- Cisco Webex WFO
- Subsystem
- Webex Contact Center integration
- Deployment
- not restricted
- Region
- not restricted
- Release range
- current as of 2026-09-15
- Checked
- 2026-09-15
Sources
- Webex WFO and Webex Contact Center Integration Guide For Deployments with New WFM — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Integration guide, pause and resume
Cite this note
APA
WarmTransfer. (2026, September 15). How Webex WFO records a Webex Contact Center interaction: source note wfoint-automatic-pause-is-impossible-by-media-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/wfoint-automatic-pause-is-impossible-by-media-path
BibTeX
@misc{warmtransfer-claim-wfoint-automatic-pause-is-impossible-by-media-path,
title = {How Webex WFO records a Webex Contact Center interaction: source note wfoint-automatic-pause-is-impossible-by-media-path},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wfoint-automatic-pause-is-impossible-by-media-path},
note = {Source note wfoint-automatic-pause-is-impossible-by-media-path, checked 2026-09-15}
}