Licensing for quality management analytics and Insights is documented separately from workforce management licensing in the New WFM guide.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Workforce Optimization
- Subsystem
- licensing
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Webex WFO User Guide For Deployments with New WFM — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · How licenses work for QM, Analytics, and Insights
Cite this claim
APA
WarmTransfer. (2026, September 5). Classic WFM and New WFM variants of Webex Workforce Optimization: claim wfmvar-qm-analytics-insights-license-separately. WarmTransfer. https://warmtransfer.net/knowledge/claims/wfmvar-qm-analytics-insights-license-separately
BibTeX
@misc{warmtransfer-claim-wfmvar-qm-analytics-insights-license-separately,
title = {Classic WFM and New WFM variants of Webex Workforce Optimization: claim wfmvar-qm-analytics-insights-license-separately},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wfmvar-qm-analytics-insights-license-separately},
note = {Claim wfmvar-qm-analytics-insights-license-separately, verified 2026-09-05}
}