The Cisco WFM application issues a warning when the number of named agents is exceeded and the system stops working when the number of active agents exceeds the limit defined in the product activation key.
Checked 2026-09-05
The system stops working when the number of active agents exceeds the limit defined in the product activation key.
- Vendor
- Cisco
- Product
- Webex Workforce Optimization
- Subsystem
- licensing
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Webex WFO User Guide For Deployments with New WFM — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Exceeding the number of named agents
Cite this note
APA
WarmTransfer. (2026, September 5). Classic WFM and New WFM variants of Webex Workforce Optimization: source note wfmvar-new-wfm-hard-stop-on-agents. WarmTransfer. https://warmtransfer.net/knowledge/claims/wfmvar-new-wfm-hard-stop-on-agents
BibTeX
@misc{warmtransfer-claim-wfmvar-new-wfm-hard-stop-on-agents,
title = {Classic WFM and New WFM variants of Webex Workforce Optimization: source note wfmvar-new-wfm-hard-stop-on-agents},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wfmvar-new-wfm-hard-stop-on-agents},
note = {Source note wfmvar-new-wfm-hard-stop-on-agents, checked 2026-09-05}
}