Source note · Transition from Classic WFM to New WFM
Skills, external logons, contracts, contract schedules, part time percentages, multiplicator definition sets, shift bags, schedule periods, rotations and personal accounts are not transitioned and must be created in the new installation.
Checked 2026-09-05
- Vendor
- Cisco
- Product
- Webex Workforce Optimization
- Subsystem
- migration
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Webex WFO User Guide For Deployments with New WFM — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · WFM data transition overview
Cite this note
APA
WarmTransfer. (2026, September 5). Transition from Classic WFM to New WFM: source note wfmtrans-rebuilt-by-hand. WarmTransfer. https://warmtransfer.net/knowledge/claims/wfmtrans-rebuilt-by-hand
BibTeX
@misc{warmtransfer-claim-wfmtrans-rebuilt-by-hand,
title = {Transition from Classic WFM to New WFM: source note wfmtrans-rebuilt-by-hand},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wfmtrans-rebuilt-by-hand},
note = {Source note wfmtrans-rebuilt-by-hand, checked 2026-09-05}
}