Claim record · Transition from Classic WFM to New WFM
The transition requires a Classic Cisco WFM account holding Administer WFM, Administer schedules and Plan schedules permissions and access to all the groups and teams being transitioned.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Workforce Optimization
- Subsystem
- migration
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Webex WFO User Guide For Deployments with New WFM — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Transition data > Prerequisites
Cite this claim
APA
WarmTransfer. (2026, September 5). Transition from Classic WFM to New WFM: claim wfmtrans-prereq-classic-permissions. WarmTransfer. https://warmtransfer.net/knowledge/claims/wfmtrans-prereq-classic-permissions
BibTeX
@misc{warmtransfer-claim-wfmtrans-prereq-classic-permissions,
title = {Transition from Classic WFM to New WFM: claim wfmtrans-prereq-classic-permissions},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wfmtrans-prereq-classic-permissions},
note = {Claim wfmtrans-prereq-classic-permissions, verified 2026-09-05}
}