The ITU-D Teletraffic Engineering handbook treats Erlang's C-formula for delay systems in section 12.2.1 and Erlang's B-formula for loss systems in section 7.3.2.

Checked 2026-10-02

Vendor
not restricted
Product
not restricted
Subsystem
traffic engineering
Deployment
any
Region
not restricted
Release range
2002 edition
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Workforce management forecasting and scheduling: source note wfm-forecasting-scheduling-itu-erlang-c-section. WarmTransfer. https://warmtransfer.net/knowledge/claims/wfm-forecasting-scheduling-itu-erlang-c-section

BibTeX

@misc{warmtransfer-claim-wfm-forecasting-scheduling-itu-erlang-c-section,
  title  = {Workforce management forecasting and scheduling: source note wfm-forecasting-scheduling-itu-erlang-c-section},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wfm-forecasting-scheduling-itu-erlang-c-section},
  note   = {Source note wfm-forecasting-scheduling-itu-erlang-c-section, checked 2026-10-02}
}

Read in context