With a stateless firewall, Amazon Connect also requires allowing inbound UDP to the browser's ephemeral port range from AMAZON_CONNECT ranges (49152-65535 on Windows, 32768-61000 on Linux).

Checked 2026-09-24

Vendor
Amazon Web Services
Product
Amazon Connect
Subsystem
network
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). WebRTC in modern contact centers: source note webrtc-deployment-aws-stateless-ephemeral. WarmTransfer. https://warmtransfer.net/knowledge/claims/webrtc-deployment-aws-stateless-ephemeral

BibTeX

@misc{warmtransfer-claim-webrtc-deployment-aws-stateless-ephemeral,
  title  = {WebRTC in modern contact centers: source note webrtc-deployment-aws-stateless-ephemeral},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webrtc-deployment-aws-stateless-ephemeral},
  note   = {Source note webrtc-deployment-aws-stateless-ephemeral, checked 2026-09-24}
}

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