All Webex Contact Center services and infrastructure components are deployed across three AWS availability zones, each a separate physical location in the region with independent utilities.

Checked 2026-09-24

All Webex CC services, and infrastructure components are always deployed across three AWS availability zones.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
platform architecture
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Webex service level agreements and objectives: source note webex-sla-commitments-wxcc-three-az. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-sla-commitments-wxcc-three-az

BibTeX

@misc{warmtransfer-claim-webex-sla-commitments-wxcc-three-az,
  title  = {Webex service level agreements and objectives: source note webex-sla-commitments-wxcc-three-az},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/webex-sla-commitments-wxcc-three-az},
  note   = {Source note webex-sla-commitments-wxcc-three-az, checked 2026-09-24}
}

Read in context