Source note · Webex service level agreements and objectives
CallTower's customer SLA excludes issues with cloud providers outside its network, naming Cisco Webex, Microsoft Teams and Zoom, from its uptime calculations.
Checked 2026-09-24
- Vendor
- CallTower
- Product
- CallTower voice services
- Subsystem
- exclusions
- Deployment
- multi-tenant
- Region
- us
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Customer Service Level Agreements (SLA) - CallTower — CallTower · tier 2 current vendor documentation · Service Level Commitment For Voice Services
Cite this note
APA
WarmTransfer. (2026, September 24). Webex service level agreements and objectives: source note webex-sla-commitments-calltower-excludes-webex. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-sla-commitments-calltower-excludes-webex
BibTeX
@misc{warmtransfer-claim-webex-sla-commitments-calltower-excludes-webex,
title = {Webex service level agreements and objectives: source note webex-sla-commitments-calltower-excludes-webex},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-sla-commitments-calltower-excludes-webex},
note = {Source note webex-sla-commitments-calltower-excludes-webex, checked 2026-09-24}
}