Source note · Troubleshooting a Webex Calling Local Gateway
The trunk error saying the TLS connection and SIP OPTIONS from the Local Gateway to Webex Calling have failed is resolved by making sure CUBE is configured to send OPTIONS requests.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- SIP OPTIONS keepalive
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Configure trunks, route groups, and dial plans for Webex Calling — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Troubleshooting section, error table SI No. 11
Cite this note
APA
WarmTransfer. (2026, September 25). Troubleshooting a Webex Calling Local Gateway: source note webex-local-gateway-troubleshooting-err-options-outbound. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-local-gateway-troubleshooting-err-options-outbound
BibTeX
@misc{warmtransfer-claim-webex-local-gateway-troubleshooting-err-options-outbound,
title = {Troubleshooting a Webex Calling Local Gateway: source note webex-local-gateway-troubleshooting-err-options-outbound},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-local-gateway-troubleshooting-err-options-outbound},
note = {Source note webex-local-gateway-troubleshooting-err-options-outbound, checked 2026-09-25}
}