A synchronized group's name, description and membership cannot be changed in Control Hub because they are managed in the source directory.
Checked 2026-09-30
you can't change a synchronized group's name, description, or user membership
- Vendor
- Cisco
- Product
- Webex Control Hub
- Subsystem
- groups
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Group management in Control Hub — Cisco · tier 2 current vendor documentation · Synchronized groups
Cite this note
APA
WarmTransfer. (2026, September 30). Synchronizing users into Webex from Entra ID or Active Directory: source note webex-directory-sync-setup-grp-readonly. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-directory-sync-setup-grp-readonly
BibTeX
@misc{warmtransfer-claim-webex-directory-sync-setup-grp-readonly,
title = {Synchronizing users into Webex from Entra ID or Active Directory: source note webex-directory-sync-setup-grp-readonly},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-directory-sync-setup-grp-readonly},
note = {Source note webex-directory-sync-setup-grp-readonly, checked 2026-09-30}
}