Directory Connector's default incremental sync interval is every 4 hours on version 3.5 and later, and every 30 minutes on earlier versions.
Checked 2026-09-30
every 4 hours (on versions 3.5 and later)
- Vendor
- Cisco
- Product
- Cisco Directory Connector
- Subsystem
- synchronization
- Deployment
- on-premises-connector
- Region
- not restricted
- Release range
- 3.5 and later vs earlier
- Checked
- 2026-09-30
Sources
- Deployment Guide for Directory Connector — Cisco Webex · tier 2 current vendor documentation · Schedule synchronization / incremental synchronization
Cite this note
APA
WarmTransfer. (2026, September 30). Synchronizing users into Webex from Entra ID or Active Directory: source note webex-directory-sync-setup-dc-incremental-4h. WarmTransfer. https://warmtransfer.net/knowledge/claims/webex-directory-sync-setup-dc-incremental-4h
BibTeX
@misc{warmtransfer-claim-webex-directory-sync-setup-dc-incremental-4h,
title = {Synchronizing users into Webex from Entra ID or Active Directory: source note webex-directory-sync-setup-dc-incremental-4h},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/webex-directory-sync-setup-dc-incremental-4h},
note = {Source note webex-directory-sync-setup-dc-incremental-4h, checked 2026-09-30}
}